Privacy Policy
Last Updated: 6 October 2026
At Rasi Ratna, we respect your privacy and are committed to protecting the personal information provided by customers and visitors to our website.
This Privacy Policy explains how information may be collected, used and protected when you use our website or purchase products from us.
1. Information We Collect
Depending on how you use our website, we may collect information such as:
- Name
- Mobile number
- Email address
- Billing address
- Shipping address
- Order information
- Product information
- Payment transaction information
- Enquiry details
- Website usage information
- Information voluntarily submitted through forms
2. How We Use Your Information
We may use the information collected to:
- Process customer orders
- Confirm payments
- Arrange product delivery
- Provide customer support
- Respond to enquiries
- Process cancellations and refunds
- Send order-related notifications
- Improve our website and services
- Prevent fraudulent transactions
- Comply with applicable laws and regulations
3. Payment Information
Online payments are processed through authorized third-party payment service providers.
Rasi Ratna does not intentionally store customers’ complete credit/debit card numbers, CVV numbers, OTPs, PINs or banking passwords on its own servers.
Customers should never share their OTP, card PIN, CVV or banking password with anyone claiming to represent Rasi Ratna.
4. Cookies
Our website may use cookies and similar technologies to improve website functionality, remember preferences, analyse website usage and provide a better browsing experience.
5. Third-Party Services
We may use trusted third-party service providers for:
- Payment processing
- Shipping and logistics
- Website analytics
- Website hosting
- Communication
- Customer support
Such providers may process information as required to provide their services.
6. Data Security
We take reasonable technical and organizational measures to protect customer information against unauthorized access, misuse, loss or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
7. Information Sharing
We do not sell customers’ personal information.
Information may be shared with service providers when necessary to fulfil an order, process payments, deliver products, provide services or comply with legal requirements.
8. Your Rights
Depending on applicable law, you may have rights relating to your personal information, including requesting correction of inaccurate information.
For privacy-related questions, contact us.
Rasi Ratna
+91 98322 65485
rasiratnaweb@gmail.com