Last Updated: 6 October 2026

At Rasi Ratna, we aim to process and dispatch customer orders efficiently.

1. Order Processing

Orders are normally processed after successful payment confirmation and verification.

Orders are generally dispatched within 1–3 business days, subject to product availability and order verification.

2. Delivery Time

After dispatch, delivery generally takes approximately 3–7 business days, depending on the delivery location and logistics provider.

Remote locations may require additional time.

3. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before the order is completed.

4. Order Tracking

Where tracking is available, customers may receive shipment tracking information through their registered email address or mobile number.

5. Delivery Delays

Delivery may be delayed because of:

  • Weather conditions
  • Logistics disruptions
  • Public holidays
  • Incorrect address
  • Incomplete address
  • Remote delivery locations
  • Natural events
  • Other circumstances beyond our reasonable control

6. Incorrect Address

Customers are responsible for providing a complete and accurate shipping address.

Rasi Ratna will not be responsible for delivery failure caused by an incorrect or incomplete address supplied by the customer.

7. Damaged Package

If a package appears damaged at the time of delivery, customers should document the condition of the package and contact us as soon as possible.

Please provide:

  • Order ID
  • Photographs of the package
  • Photographs of the product
  • Description of the issue

Support: +91 98322 65485
Email: rasiratnaweb@gmail.com