Terms & Conditions
Last Updated: 6 October 2026
Welcome to Rasi Ratna.
By accessing this website or purchasing products from Rasi Ratna, you agree to the following Terms & Conditions.
1. About Our Products
Rasi Ratna sells physical products including gemstones, gemstone-related products, Vastu items, Rudraksha, spiritual products and other related items.
2. Product Appearance
Natural gemstones may have variations in:
- Colour
- Clarity
- Inclusions
- Texture
- Pattern
- Shape
- Appearance
These variations can occur naturally and do not necessarily indicate a defect.
Product photographs may also appear slightly different depending on lighting, photography and individual screen settings.
3. Product Information
We make reasonable efforts to provide accurate information regarding products.
Customers should review:
- Product description
- Weight
- Dimensions
- Price
- Certification information, where applicable
- Return conditions
before placing an order.
4. Product Certification
Where a product includes a laboratory certificate or other documentation, the product listing will specify the relevant information.
Certification availability may vary between products.
5. Pricing
Product prices displayed on the website are subject to change without prior notice.
The applicable price at the time of successful order placement will generally be considered the order price.
Applicable taxes and shipping charges, where applicable, will be displayed during checkout.
6. Orders
An order is subject to successful payment verification and product availability.
Rasi Ratna may cancel an order in circumstances including:
- Product becoming unavailable
- Incorrect pricing caused by a technical error
- Suspected fraudulent activity
- Incorrect customer information
- Other circumstances beyond our reasonable control
If Rasi Ratna cancels a successfully paid order, the eligible amount will be refunded to the original payment method.
7. Payment
Payments may be made through the payment methods provided through our authorized payment gateway/service providers.
8. Shipping
Orders are shipped to the address provided by the customer during checkout.
Customers are responsible for ensuring that their shipping address and contact information are accurate.
Please refer to our Shipping & Delivery Policy for further information.
9. Cancellation, Returns & Refunds
Cancellation, return and refund requests are governed by our Cancellation, Return & Refund Policy.
10. Traditional & Astrological Beliefs
Certain gemstones and Vastu products may traditionally be associated with astrological, spiritual or cultural beliefs.
Such claims are based on traditional beliefs and personal practices.
Rasi Ratna does not guarantee any specific:
- Financial result
- Medical result
- Career result
- Business result
- Relationship result
- Personal result
from the use of any product.
11. Intellectual Property
Website content including text, images, logos, graphics, product descriptions and other materials may not be copied, reproduced or commercially used without authorization.
12. Limitation of Liability
Rasi Ratna shall not be responsible for delays or failures caused by circumstances beyond our reasonable control, including logistics disruptions, natural events, technical failures, strikes, governmental restrictions or other force majeure circumstances.